We Sell Tickets Privacy Policy

Who We Are and What We Do

We are Teegarden Ltd Trading as We Sell Tickets, office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

You can contact us either by phoning 0117 901 2288 or emailing hello 'at' weselltickets.uk

What's Being collected

 

Website

Google - Analytics, Email, Cloud Storage, Tag Manager - Based in the United States

Squarespace - Hosting, Web Forms - Based in the United States 

TawkTo - Live Chat - Based in the United States

 

All Users

We collect certain technical information about our site users, this includes browser information, IP address, whether you are using a desktop of mobile. This is done so that we can monitor our site and how visitors interact with it and look to improve the site experience. We use Google Analytics to track this information in aggregate. You can find out more about cookies and how we use them here.

Processing your Personal Data:

The legal grounds for us processing your personal data will be: 

• you provided your consent; 
• it is necessary for our contractual relationship; 
• the processing is necessary for us to comply with our legal or regulatory obligations; and/or
• the processing is in our legitimate interest as an event ticketing platform (for example, to protect the security and integrity of our systems and to provide you with customer service, etc.). 

We Sell Tickets as a data controller and a data processor: 

EU data protection law makes a distinction between organisations that process personal data for their own purposes (known as "data controllers") and organisations that process personal data on behalf of other organisations (known as "data processors"). If you have a question or complaint about how your personal data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your personal data. 

We Sell Tickets may act as either a data controller or a data processor in respect of your Personal Data, depending on the circumstances. 


 

International Data Transfer

EU US Privacy Shield:

For data transfers outside of the EEA to the United States the EU US privacy shield is the mechanism by which companies in the US will provide data protection to users based in the EEA. You can find more information about the EU US privacy shield here.

 

Data Retention Period 

We will keep data for a period that is required to provide both our platform users and their ticket buyers the service we offer, as well as for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. 

We will regularly cleanse data from our systems, if accounts have not been used in a 12 month period these will be deleted. If an event organiser or promoter wishes to use our services again they will need to create a new account. 

 

GDPR Information and links

You can find more information about GDPR by visiting the dedicated portal here or the ICO website here.

 

Getting in touch

If you need to contact us or have any queries please email hello 'at' weselltickets.uk or call 0117 901 2288

 

Policy Updated February 03, 2025